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How to request data deletion

A. Disconnect the account

Data stops being retrieved immediately.

PlatformHow
DashboardLog in → Social Accounts (Akaun Sosial) → Disconnect (Putuskan)
TikTokSettings and privacy → Security → Apps and services permissions → remove Lentera Nusantara
Facebook / InstagramSettings → Apps and websites → remove Lentera Nusantara
ThreadsSettings → Account → Website permissions → remove Lentera Nusantara
TelegramRemove our bot from the channel admins

B. Request deletion of stored data

  1. Send an email to admin@mylnsb.com with the subject "Data Deletion Request".
  2. State:
    • client/brand name
    • platform
    • account name (e.g. @username)
  3. We will:
    • confirm the request within 7 working days
    • delete the data within 30 days
    • notify you when it is done

Last updated: 19 October 2026